SMS Privacy Policy

Malin Inc. (“we,” “us,” or “our”) respects your privacy. This notice explains how we collect, use, and protect information related to our SMS communications.

Information We Collect

When you opt in to or interact with our SMS messages, we may collect your phone number, name if provided, message content, SMS consent and opt-out status, and the dates and times of messages.

How We Use Your Information

We use this information to send messages you have agreed to receive, respond to inquiries, provide customer care, send relevant account or security notices, and manage your messaging preferences. Marketing texts are sent only to people who have consented to receive them.

SMS Consent and Information Sharing

Phone numbers and SMS consent information collected through our opt-in process are not shared with third parties for their marketing purposes. We do not sell or rent this information. Service providers and mobile carriers may process information as needed to deliver SMS messages on our behalf.

Types of SMS Messages

If you consent to receive text messages from Malin Inc, you may receive:

Marketing: Information about our offerings. Example: “Malin Inc: Learn more about our latest offerings. Reply STOP to opt out.”

Account notifications: Updates related to your account or inquiry. Example: “Malin Inc: We’ve received your request and will follow up soon. Reply STOP to opt out.”

Security alerts: Notices about activity requiring your attention. Example: “Malin Inc: We noticed a change to your account information. Please contact us if you did not request it. Reply STOP to opt out.”

Customer care: Responses to questions or support requests. Example: “Malin Inc: Thank you for contacting us. A team member will respond shortly. Reply STOP to opt out.”

Message Frequency and Fees

Message frequency varies based on your interactions with us and the types of messages you have consented to receive. You may receive up to 3 messages per week.

Message and data rates may apply under your mobile carrier’s plan. Rates may differ for domestic and international messaging.

How to Opt In

You may opt in by submitting an online form and selecting its SMS consent checkbox. If you do not want SMS messages, leave the checkbox unchecked.

How to Opt Out

You may opt out at any time by replying STOP to any message from us. You may also contact us at [email protected] to request removal from our messaging list. After you opt out, we will stop sending SMS messages unless you opt in again.

Help

For assistance, reply HELP to any message from us or contact [email protected].

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse.

For more information, see our Terms and Conditions.